ISPI-OC PRESENTS: Ralph Kilman Using the Thomas-Kilmann Conflict Mode Instrument with the MBTI for Managing Complex Problems

Conflict is all around us, even – or maybe especially – at work. The Thomas-Kilmann Conflict Mode Instrument (TKI) has been used for more than 30 years to identify conflict-handling styles and facilitate learning about the most appropriate uses for each conflict-handling mode.

In this interactive session, Ralph Kilmann – co-author of the TKI – will share with us additional uses of the TKI in combination with the Meyers-Briggs Type Indicator. In this interactive session, Ralph will discuss:

• New dimensions of conflict management: the integrative, distributive, and protective dimensions.
  
• The power of using four MBTI type groups for illuminating and then magnifying the underlying differences in any complex problem.
• The five steps – and five errors – of problem management.
• The concept of a Problem Management Organization that brings diverse people from different levels, areas, and locations in order to define and solve the most complex problems facing the organization.
• Come prepared to learn how to provide more value to your organization and stakeholders by using a more integrated approach to problem management!

When: Tuesday, October 12, 2010 5:30 - 9:00 PM

Where: Wyndham Garden Hotel, 3350 Avenue of the Arts, Costa Mesa, CA

Time: Registration: Registration Begins at 5:30pm / Event 6-9pm

Price:  OC-ISPI Members: $35*/ $40      Non-Members: $50*/ $57


* Register by Thursday, September 30th to receive discounted early bird rate!