ISPI-OC PRESENTS: Orange County 2011 Workshop:
Building Constructive Client Relationships That Allow Our Expertise to be Used

Professionals who deal in the domain of performance improvement bring years of training and experience to their work. Whether or not that expertise is utilized fully by the organization is a function of the quality of the working relationship between the performance improvement professional and his or her clients--whether internal or external and whether half way down the hall or half way around the world. Peter Block's seminal work on defining the consulting process and developing consulting skills offers a foundational set of ideas that can help the novice practitioner and the seasoned hand improve the impact of their work.

This workshop, designed especially for the Orange County ISPI chapter, will blend the core principles of Flawless Consulting with contemporary research on how brain processing affects interpersonal relationships. The goal of this workshop is to provide a space where like-minded professionals can step away from the daily demands of their home organization and reflect on their practice, learn from fellow participants and, where desired, take steps to improve both skills and relationships.

WORKSHOP TOPICS:

• A brief review of the flawless consulting model and related skills
• Personal influence in managing process, relationships, and self: Role orientation, "contracting," dealing with resistance, saying "no" constructively
• Contemporary brain research applied to consulting
• Skills practice

Jeff McCollum, MSOD
Jeff operates Star*Thrower Associates, an organizational performance consultancy based in Gilbert, Arizona, and is affiliated with Designed Learning, Inc. Individual coaching and assessment, leadership development, consulting skills training, building high performing organizations and executive team building are his principal practice areas. He has consulted to companies in the health care, pharmaceutical, high tech and manufacturing industries. He serves as adjunct faculty in Pepperdine University's MSOD program.

Jeff holds a BA degree in history from Princeton University and an MSOD from Pepperdine University. He has published essays in Insights on Leadership, Reflections on Leadership, and recently The Spirit of Servant Leadership.

When: Thursday, May 5, 2011

Where: Edwards Lifesciences, One Edwards Way, Irvine, CA 92614  (949) 250.2500

Time: 9:00am - 4:00pm 

Price:  OC-ISPI Members: $129*/ $149 Non-Members: $159*/ $179 *Early Bird Discount

 
  Jeff McCollum, MSOD